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Telegram

Your Telegram bot, answered by your team.

Setting up a Telegram bot takes minutes; answering what people send it is the real work. Connect the bot to MonoChat and its messages land in the same inbox as WhatsApp and Instagram, with flows and the AI assistant ready to help.

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Skyline Training Bot bot

/start

18:02

Welcome to Skyline Training! What would you like to do?

18:02

Course datesRegisterTalk to an advisor

Course dates

18:03

What it does for a UAE business

  • One key to connect

    Paste the key BotFather gives you; nothing else to install.

  • Documents, video, polls

    Send text, images, video, audio, documents, buttons and polls; reactions show in the chat.

  • For communities

    A second channel next to WhatsApp for schools, associations and groups whose members already use Telegram.

How to connect it

  1. Create the bot

    Create your bot with BotFather in Telegram and copy its key.

  2. Choose Telegram Bot

    In Settings › Chat › Channels, click Connect and pick Telegram Bot.

  3. Paste the key

    Paste it into Telegram Bot Key and click Save.

Step by step in the help center

Real conversations

What your customer sees on their phone.

A quick poll for volunteers

Community Volunteers bot

Can you help pack iftar boxes on Saturday?

12:00

Yes, 4:00 pmNot this week

Yes, 4:00 pm

12:07

Thank you! We’ll send the location on Friday.

12:07

Sending a document

Residents’ Services bot

Where can I find the application form for a community hall booking?

09:15

Here is the form. Send it back here with a copy of your Emirates ID.

09:15

Sectors that use it

Read next

FAQ

Frequently asked questions

Short answers to the questions we hear most.

Can I connect a personal Telegram account?

No. MonoChat connects Telegram bots, which you create with BotFather.

Can I broadcast on Telegram?

A Telegram bot can only message people who have written to it, and you can message them from MonoChat.

How many bots can I connect?

You can add several channels of the same type; each bot is its own channel.

Which plans include it?

Every plan. The free Basic plan includes 1 channel; Growth (AED 440.70 a month) includes 1 channel and each extra channel is AED 110.18 a month, taxes included.

Other channels

Headquartered in Dubai

Bring every customer conversation into one place.

Connect your first channel in minutes. Basic is free for 1,000 outgoing messages a month.

Start free Chat on WhatsApp

No credit card required · Prices in AED, taxes included