Skip to content

Clinics in Dubai and Abu Dhabi

A patient coordinator that never improvises

Clinic Assistant answers patients from the treatment cards you write, books appointments or call-backs, prepares visits and checks in after treatment. It never diagnoses and never invents a price.

Start free Chat on WhatsApp
Jumeirah Smile Clinic online

Hello, how much are veneers and how long does it take?

19:05

Porcelain veneers

Procedure time and recovery as set by the clinic

Starting price on the card

Here is our veneers card with the starting price, procedure time and before/after photos.

19:05

Book a consultationCall me back

Call me back

19:06

Done. Our coordinator will call you tomorrow morning.

19:06

Built for clinics that run on WhatsApp

  • Your treatment cards

    Each treatment is a card you write: what it is, starting price, procedure time, recovery and photos. Every answer stays on message.

  • From the ad to the chair

    Someone who taps a Click-to-WhatsApp or Instagram ad gets that treatment’s card at once.

  • Booking your way

    Let your call centre give the times through a call-back list, or let the assistant book free times from your doctors’ hours.

  • International patients

    Country, treatment and travel dates on one board, with an alert when an enquiry waits too long.

  • Fewer no-shows

    Confirmation, a reminder with “I’ll be there / Change the time / Cancel”, and the treatment’s own questions before the visit.

  • Care after treatment

    “How are you feeling?” on day 1, 3 and 7. A worry goes straight to your care team; happy patients get your review link.

Good to know in the UAE

  • Dubai Health Authority standards for medical advertising apply to posts on social media, WhatsApp included. Your treatment cards are your own words, so write them to those standards.
  • Health data in the UAE has its own law (Federal Law No. 2 of 2019). You can choose the UAE as the data storage region of your WhatsApp number, or run MonoChat on your own servers.
  • Health details are kept only when the patient agrees, and a patient who writes STOP gets no more automatic messages.

The apps for this sector

  • Clinic Assistant

    A patient coordinator for dental, aesthetic, hair transplant and eye clinics: treatment cards, bookings or call-backs, reminders and follow-up after treatment.

    For clinics in Dubai and Abu Dhabi that welcome residents and patients from abroad, in the language each patient writes in.

    Install the app Full details on monochat.ai

  • Google Review Requests

    Asks customers for a Google review after their visit, with your review link for each branch, fairly and with an easy way to stop.

    Reviews for every branch, in the language each customer writes in.

    Install the app Full details on monochat.ai

FAQ

Frequently asked questions

Short answers to the questions we hear most.

Does the assistant give medical advice?

No. It never diagnoses or reads photos or results. Emergency wording gets your emergency number and a person.

Which languages does it answer in?

The language each patient writes in, including voice messages.

Other sectors

Headquartered in Dubai

Bring every customer conversation into one place.

Connect your first channel in minutes. Basic is free for 1,000 outgoing messages a month.

Start free Chat on WhatsApp

No credit card required · Prices in AED, taxes included