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Real estate in the UAE

Answer every property enquiry while the buyer is still interested

Real Estate Assistant is the front desk of your agency on WhatsApp, Instagram and web chat. It sends matching listings as cards, books viewings, follows up and hands serious buyers to your agents, in the language each customer writes in.

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Marina Homes online

Hi, I saw your ad for a 2-bedroom in Dubai Marina. Ref MH-2214. Is it still available?

20:41

2 BR · Dubai Marina · Sea view

1,320 sq ft · Ready to move in

Price as listed by the agency

Yes, it is available. Here are the details:

20:41

More photosBook a viewing

Book a viewing

20:42

Saturday at 11:00 or 16:00 are free. Which suits you?

20:42

What it does for a UAE agency

  • Portal enquiries by reference

    When a buyer quotes the reference from a portal ad, the listing is looked up straight away. MonoChat does not import leads from Bayut, Property Finder or dubizzle; it answers the people who message you.

  • Off-plan launch campaigns

    Pick a project, choose the segment by area, budget, unit type and bedrooms, and send the payment plan, floor plans and a visit button as an approved WhatsApp marketing message.

  • Viewings that happen

    Instant booking from your viewing hours, or requests your agents confirm. Reminders the evening before and on the morning, then “Interested / Still thinking / Not for me”.

  • Tenants and rent

    Rent reminders before and after the due date with a payment link when a payment system is connected, tenancy documents collected in the chat, and repairs with photos.

  • Where each lead came from

    Portal, Meta ad, Instagram, website, referral or walk-in, with a report of how many leads each source brings to a viewing and a deal.

  • Meta Lead Ads follow-up

    With the Lead Ads Follow-up app, people who fill your Facebook and Instagram lead forms get a WhatsApp message at the delay you choose.

Good to know in the UAE

  • Property ads in Dubai need a Trakheesi permit. MonoChat sends the campaign text you write, so add what your permit requires.
  • Launch campaigns are off until you turn them on, never reach anyone who opted out, and leave out people reached in the last 14 days.
  • The automatic messages send nothing in quiet hours or to anyone who said stop.

The apps for this sector

  • Real Estate Assistant

    Sends matching listings as WhatsApp cards, books viewings with reminders, tracks where each lead came from and runs project launch campaigns.

    For Dubai and Abu Dhabi agencies: answer the buyer who quotes a portal reference, send the off-plan payment plan and floor plans, and remind tenants about rent.

    Install the app Full details on monochat.ai

  • Lead Ads Follow-up

    Sends WhatsApp template messages to people who fill your Facebook and Instagram Lead Ads forms, at the delay you choose.

    Follow up Meta Lead Ads from property launches, clinics and schools while the ad is still fresh.

    Install the app Full details on monochat.ai

FAQ

Frequently asked questions

Short answers to the questions we hear most.

Does MonoChat connect to Bayut, Property Finder or dubizzle?

Not today. The assistant looks up a listing when the buyer quotes its reference, and you can request a portal integration on the integrations page.

Can it send listings in Arabic?

Yes. The assistant answers in the language each customer writes in, and the agency screens are available in Arabic.

Can agents still answer themselves?

Yes. Every conversation is in the shared team inbox, and the assistant hands over whenever a person is needed.

Other sectors

Headquartered in Dubai

Bring every customer conversation into one place.

Connect your first channel in minutes. Basic is free for 1,000 outgoing messages a month.

Start free Chat on WhatsApp

No credit card required · Prices in AED, taxes included