Google Reviews
Happy customers, now on Google too.
Restaurants, clinics, salons and garages across the UAE serve customers in many languages who leave happy and forget to write a review. Google Review Requests sends your branch’s Google review link after the visit, on WhatsApp or your other channels, in the customer’s own language.
Hi Priya, thank you for dining with us at our JBR branch last night! Would you share your experience on Google?
12:00
Write a review
12:15
What it does for a UAE business
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A link per branch
Each branch in Dubai, Abu Dhabi or Sharjah has its own Place ID or review link, languages and messages.
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Respectful by default
Per its listing, a delay after the visit, quiet hours and one request in 90 days; anyone who says stop is never asked again.
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Four ways in
The API, a CSV file or pasted list, MonoChat triggers, or your team from a conversation.
How to connect it
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Install the app
Install Google Review Requests from Settings › MonoStore › Apps.
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Add a location
In the Reviews desk, Locations › New location: Place ID or review link, languages, sending number.
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Get the template approved
For WhatsApp, click Suggest a template and choose it in the location once Meta approves it.
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Send customers
Send them by API, file or trigger, and turn the app on.
Real conversations
What your customer sees on their phone.
After a car service
Hi Mark, how is the car after yesterday’s service? A minute on Google would mean a lot to our team.
18:30
A problem goes to the team
Hello Elena, how was your visit today? We’d love your review on Google.
17:00
Had a problem?
17:20
We’re sorry to hear that. Our manager will contact you right away.
17:20
Sectors that use it
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Clinics and aesthetics
Appointments, reminders, aftercare follow-up and a board for international patients. -
Salons and spas
Bookings from DMs and WhatsApp, reminders and rebooking from your own calendar. -
Garages and dealers
Showroom enquiries, test drives, service bookings and maintenance reminders. -
Hotels and tourism
Stays with deposits, tours and desert safaris, tables and airport transfers. -
E-commerce and retail
Shopify stores, “where is my order?”, cart reminders and click & collect.
Read next
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Google Review Requests
App: Asks customers for a Google review after their visit, with your review link for each branch, fairly and with an easy way to stop. -
Pricing in AED
Plans, extra users and channels, and Meta’s fees for +971 numbers, taxes included -
All integrations
What is live, custom or on request in the UAE
FAQ
Frequently asked questions
Short answers to the questions we hear most.
Is it sent only to happy customers?
No. Every customer gets the review link; “Had a problem?” sits next to it, never instead of it. The app never asks for five stars and offers no reward or coupon.
Which category is the WhatsApp template?
Review requests are almost always approved as Marketing, so Meta’s marketing rate for +971 numbers applies. While the 24-hour window is open, a free-form message goes instead.
Is this a Google partnership?
No. The app is not made or endorsed by Google; Google is a trademark of Google LLC.
Other integrations
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Shopify
Shop Assistant brings your Shopify store into the chat: product cards, checkout, orders and carts. -
Meta Lead Ads
Up to three WhatsApp template steps to people who fill your Facebook and Instagram lead forms. -
ClickUp
ClickUp Lead Sync: chats become ClickUp tasks, and ClickUp changes reach the customer. -
Google Sheets
MonoChat Toolkit’s “Add a row to Google Sheets” node writes what customers send into your sheet.
Headquartered in Dubai
Bring every customer conversation into one place.
Connect your first channel in minutes. Basic is free for 1,000 outgoing messages a month.
No credit card required · Prices in AED, taxes included