Shopify
Let your Shopify store sell on WhatsApp.
Shopify is the store software most UAE online shops run on, and their customers ask about sizes, delivery and orders on WhatsApp. Shop Assistant connects to your Shopify store, sends product cards with a Buy button, answers “where is my order?” and reminds people of the carts they left.
Do you have the linen abaya in sand, size 54?
20:31
Linen abaya · Sand
Size 54 in stock
AED 490
20:31
Buy
20:32
What it does for a UAE business
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From question to checkout
Customers ask for a product and get a card with photo and price; Buy opens your store’s own checkout with the items in the cart.
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Order status
The assistant finds the order by number or phone and gives its status, tracking link and order page.
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Abandoned carts
Up to three reminders at times you choose. Per its listing, Shop Assistant never messages anyone who said stop and sends nothing in quiet hours.
How to connect it
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Install the app
Install Shop Assistant from Settings › MonoStore › Apps.
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Set up your shop
On the Get started tab, open Set up your shop and enter what you sell, the shop’s name and the currency (AED).
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Connect Shopify
In the Shop desk, go to Shop connection, choose Shopify and connect with an Admin API access token or a Client ID and secret.
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Turn it on
Go through the settings tabs and click the green power button in the desk header.
Real conversations
What your customer sees on their phone.
“Where is my order?”
Where is my order #1042?
09:12
Order #1042
Out for delivery · today
Tracking link
It’s out for delivery today. Follow it with the tracking link.
09:12
A cart reminder
Hi Fatima, the linen abaya in your cart is still waiting. Would you like to finish your order?
18:00
Complete my order
18:20
Read next
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Ramadan 2027 is expected to begin on 8 February. A checklist for UAE retailers, restaurants and charities to prepare WhatsApp templates, opt-ins and replies in time. -
Shop Assistant
App: Shows products with a checkout link, answers “where is my order?”, recovers abandoned carts and handles returns, connected to Shopify or your own platform. -
Pricing in AED
Plans, extra users and channels, and Meta’s fees for +971 numbers, taxes included -
All integrations
What is live, custom or on request in the UAE
FAQ
Frequently asked questions
Short answers to the questions we hear most.
Who takes the payment?
Buy opens your Shopify store’s own checkout, and the order is placed in your store as usual.
We use WooCommerce. Does it work?
Shop Assistant also takes products, orders and carts from another platform through its API. WooCommerce has no ready app; its order webhooks can start a MonoChat flow.
Does it answer in Arabic?
Yes. The assistant answers customers in their own language, including voice messages.
Other integrations
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Meta Lead Ads
Up to three WhatsApp template steps to people who fill your Facebook and Instagram lead forms. -
Google Reviews
Send each customer your branch’s Google review link after the visit, in their language. -
ClickUp
ClickUp Lead Sync: chats become ClickUp tasks, and ClickUp changes reach the customer. -
Google Sheets
MonoChat Toolkit’s “Add a row to Google Sheets” node writes what customers send into your sheet.
Headquartered in Dubai
Bring every customer conversation into one place.
Connect your first channel in minutes. Basic is free for 1,000 outgoing messages a month.
No credit card required · Prices in AED, taxes included