Google Sheets
Answers from the chat, straight into your sheet.
Many UAE teams still run registrations, requests and volunteer lists in Google Sheets. MonoChat Toolkit adds an “Add a row to Google Sheets” node to your flows, so what a customer answers on WhatsApp lands as a row in your sheet.
Thanks for volunteering for the beach clean-up on Saturday! What is your full name?
19:00
Ahmed Khan
19:01
Thank you, Ahmed. You’re on the list for 7 am at Kite Beach.
19:01
What it does for a UAE business
-
Registrations in rows
Event sign-ups, course enquiries or volunteer details go from the flow into the sheet.
-
Your own sheet
You paste MonoChat’s script into your sheet once, so nothing else gets access to your Google account.
-
Part of a bigger toolkit
The same app adds web search, business hours, handover, webhooks and more nodes for your flows.
How to connect it
-
Install the Toolkit
Install MonoChat Toolkit from Settings › MonoStore › Apps.
-
Copy the script
On Toolkit › Google Sheets, copy the script and paste it into your sheet under Extensions › Apps Script.
-
Deploy and save
Deploy it as a web app and save its address (https://script.google.com/macros/s/…/exec) in Web app address.
-
Add the node
In a flow, add a Function node and pick Add a row to Google Sheets.
Real conversations
What your customer sees on their phone.
A course enquiry
I’m interested in the Excel for finance course.
12:10
Noted! Which level suits you?
12:10
A maintenance request
The AC in apartment 1204 is not cooling.
08:45
Sorry about that. Your request is logged and the maintenance team will call you this morning.
08:45
Sectors that use it
-
Real estate
Listings as WhatsApp cards, viewings with reminders, off-plan launches and rent reminders. -
Education
Enquiries and applications for schools and courses, documents in the chat and fee reminders. -
Public and semi-public bodies
Requests, appointments and announcements, with UAE data storage or on-premises. -
Charities
Ramadan campaigns, donations with a code and receipts, field photos and volunteers.
Read next
-
MonoChat Toolkit
App: Ready-made AI tools and flow nodes: menus, surveys, appointments, leads, coupons, branches, email, Google Sheets and more. -
Pricing in AED
Plans, extra users and channels, and Meta’s fees for +971 numbers, taxes included -
All integrations
What is live, custom or on request in the UAE
FAQ
Frequently asked questions
Short answers to the questions we hear most.
Does MonoChat need access to my Google account?
No. You deploy MonoChat’s script in your own sheet as a web app; the flow sends rows to its address.
Who can add rows?
Anyone with the web app address can add rows, so keep it like a password.
Can it read from the sheet?
This node adds rows. To read data from your systems, use the HTTP Request node in flows.
Other integrations
-
Shopify
Shop Assistant brings your Shopify store into the chat: product cards, checkout, orders and carts. -
Meta Lead Ads
Up to three WhatsApp template steps to people who fill your Facebook and Instagram lead forms. -
Google Reviews
Send each customer your branch’s Google review link after the visit, in their language. -
ClickUp
ClickUp Lead Sync: chats become ClickUp tasks, and ClickUp changes reach the customer.
Headquartered in Dubai
Bring every customer conversation into one place.
Connect your first channel in minutes. Basic is free for 1,000 outgoing messages a month.
No credit card required · Prices in AED, taxes included