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Ziina

Ziina payment links, for small UAE businesses.

Ziina is a UAE payment app built for freelancers and small businesses. Connect it with your access token and MonoChat creates a Ziina payment for each order and sends the link in the chat, so a trainer, a home baker or a salon can get paid without leaving WhatsApp.

Coach Layla PT Business account

I’ll take the 10-session pack.

07:45

10 PT sessions

Valid for 3 months

AED 2,200 · Pay with Ziina

Great! Here is your payment link.

07:46

What it does for a UAE business

  • One token to connect

    Your Ziina access token is all it needs.

  • Made for AED

    Amounts go to Ziina in the order’s currency, such as AED, in the minor units Ziina expects.

  • Paid means paid

    MonoChat checks Ziina’s status, amount and currency before marking the order paid.

How to connect it

  1. Add the payment system

    In Settings › Payment › Payment Systems, click Create and pick the provider from the list.

  2. Enter the details

    A Title for your own reference and the Access token from the provider’s dashboard, then click Create.

  3. Turn on the currency

    Under Payment › Currencies, switch on the currencies you accept; with several systems, Set as Default on one.

  4. Use it in a flow

    The Send Payment Request node sends the link in the chat, and the New Payment Received event continues the flow.

Step by step in the help center

Real conversations

What your customer sees on their phone.

A home-baked order

Sugar & Saffron Bakes Business account

One date cake for Thursday pick-up, please.

16:30

Noted! It’s AED 160. Pay with this link and I’ll confirm your slot.

16:31

Pay AED 160

A class booking

FitBox Studio Business account

Your spot in Saturday’s 9 am reformer class is held. AED 120 with this link confirms it.

12:10

Pay AED 120

FAQ

Frequently asked questions

Short answers to the questions we hear most.

What do I need from Ziina?

An access token from your Ziina business account.

Who sends the payment link?

The Send Payment Request node in your flows, or sector apps such as the hotel, garage and school assistants once a payment system is connected. You set the amount and currency and the link goes out in the chat.

What happens once the customer pays?

MonoChat records the payment and the New Payment Received event continues your flow: a confirmation goes out, the profile is updated or the team is told.

Can I refund from MonoChat?

Not yet. This connection creates and checks payments; make refunds in the provider’s own dashboard.

Headquartered in Dubai

Bring every customer conversation into one place.

Connect your first channel in minutes. Basic is free for 1,000 outgoing messages a month.

No credit card required · Prices in AED, taxes included