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Tap

Tap payment links, set up with one key.

Tap Payments is used by merchants across the Gulf. Paste your secret key and MonoChat creates a Tap charge for each order, sends the payment link in the chat, and checks the amount and currency before your flow continues.

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Glow Beauty Bar Business account

Your bridal package trial is on Saturday at 11. A AED 300 prepayment confirms it.

11:10

Pay AED 300

Pay AED 300

11:14

Thank you, your appointment is confirmed.

11:15

What it does for a UAE business

  • One field to set up

    Your Tap secret key is all MonoChat needs.

  • Gulf currencies

    AED and three-decimal currencies such as BHD, KWD and OMR are sent in the format Tap expects.

  • Verified payments

    A charge counts as paid only when Tap reports it captured with the right amount and currency.

How to connect it

  1. Add the payment system

    In Settings › Payment › Payment Systems, click Create and pick the provider from the list.

  2. Enter the details

    A Title for your own reference and the Secret key from the provider’s dashboard, then click Create.

  3. Turn on the currency

    Under Payment › Currencies, switch on the currencies you accept; with several systems, Set as Default on one.

  4. Use it in a flow

    The Send Payment Request node sends the link in the chat, and the New Payment Received event continues the flow.

Step by step in the help center

Real conversations

What your customer sees on their phone.

A clinic package

Al Noor Dental Business account

Can I pay for the whitening package now?

13:00

Whitening package

2 sessions

Payment link

Of course, here is the link.

13:01

An order from Bahrain

Oud & Amber Business account

Order #3381

Shipping to Manama

BHD 38.500 · Pay with Tap

Here is your payment link in Bahraini dinar.

18:20

Sectors that use it

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FAQ

Frequently asked questions

Short answers to the questions we hear most.

Which currencies can I charge in?

MonoChat creates the charge in the currency you set in the flow or app, including AED and three-decimal currencies; which ones you can accept depends on your Tap account.

Who sends the payment link?

The Send Payment Request node in your flows, or sector apps such as the hotel, garage and school assistants once a payment system is connected. You set the amount and currency and the link goes out in the chat.

What happens once the customer pays?

MonoChat records the payment and the New Payment Received event continues your flow: a confirmation goes out, the profile is updated or the team is told.

Can I refund from MonoChat?

Not yet. This connection creates and checks payments; make refunds in the provider’s own dashboard.

Other payment providers

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No credit card required · Prices in AED, taxes included